At Dynamic Smart Delivery, your safety and trust are our top priorities. We urge our customers to be vigilant against fraudulent activities or scams impersonating Dynamic Smart Delivery or misusing our branding. Below are key measures and guidance to ensure you have a secure and genuine experience with us.
Recognizing and Avoiding Scams
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Beware of Fraudulent Websites and Emails
- Scammers may create fake websites or use our logo in email communications to mislead you.
- Always ensure you type the official website address (dndparcel.com) directly into your browser instead of clicking on unsolicited links.
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Be Cautious When Dealing with Unknown Parties
- Exercise caution when interacting with individuals outside your own country, especially if payment is requested via money transfer services.
- Legitimate transactions with Royal Shippers do not involve personal money transfer requests.
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Verify Payment and Transaction Processes
- All payments with Royal Shippers are processed securely through the WorldPay payment gateway. Upon successful payment, you will receive a unique Transaction ID Confirmation Number for reference.
- Payments for UK deliveries can also be made via PayPal, while international shipments are securely processed using major credit or debit cards, including:
- Visa
- MasterCard
- American Express
- Electron
- Switch/Maestro
- Solo
- Delta
Tracking and Authenticating Shipments
- Every shipment booked through Royal Shippers will have a unique Dynamic Smart Delivery Reference Number, which can be found on both:
- The email confirmation sent after booking.
- Your transaction receipt provided at the time of payment.
- If you do not have a Dynamic Smart Delivery reference number, it is likely the booking was made directly with a courier or through an alternative supplier, not Dynamic Smart Delivery.
How to Stay Secure
- Check Email Authenticity: Look out for spelling errors, suspicious email addresses, or generic greetings. Emails from Dynamic Smart Delivery will always use our official domain (@dsdparcel.com).
- Verify Payment Confirmation: Ensure you receive a transaction ID after completing any payment. If in doubt, contact our customer support team.
- Use Official Communication Channels: Reach out directly to Dynamic Smart Delivery via our official website or customer service line for any inquiries or clarifications.
Dynamic Smart Delivery are committed to providing a secure and reliable service for all your shipping needs. By following these guidelines, you can protect yourself and ensure a safe transaction experience. For further assistance, please don’t hesitate to contact our dedicated support team.
